1. Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification once your order has been shipped.

2. Shipping Charges

• We offer flat-rate shipping charges based on the delivery location. Shipping charges will be calculated and displayed during the checkout process.

3. Delivery Time

• Standard Delivery: Orders are typically delivered within 5-6 business days for metro cities and 6-7 Business days for non-metro cities.

• Delivery times may vary depending on your location and shipping carrier.

4. Delivery Partners

• We partner with reliable courier services such as Shiprocket, Delhivery, and other trusted logistics providers to ensure timely delivery of your orders.

5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment in real time.

6. Shipping Coverage

• Currently, we deliver across India only. For international shipping inquiries, please contact our customer service team.

7. Undelivered Packages

• If a package is returned to us due to incorrect address or non-availability of the recipient, we will attempt to contact you to arrange for re-delivery. Additional shipping charges may apply.

8. Shipping Damage

• MomsMade takes utmost care to pack your orders securely. However, in case of damage during shipping:

• Notify us within 24 hours of receiving the package.

• Share photos of the damaged product and packaging for a resolution.

9. Contact Information

• For any questions or concerns regarding shipping, feel free to contact us at:

• Email: complain@ompure.co.in

• Phone: 79703 42322